Privacy policy

Privacy Policy

Effective Date: August 21, 2026

At CEEVEE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details and purchase history

  • Information you provide when contacting customer service

  • Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange delivery and shipping

  • Process payments securely

  • Provide order confirmations and updates

  • Respond to customer service requests

  • Help with returns, refunds, and exchanges

  • Improve our website, products, and customer experience

  • Prevent fraud, unauthorized transactions, and security threats

  • Send promotional communications where permitted by law and where applicable

  • Comply with legal and regulatory requirements

3. Payment Information

Payments made through our store may be processed by secure third-party payment providers. CEEVEE does not intentionally store complete payment card details on its own servers.

Your payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.

4. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping and delivery companies

  • Website and e-commerce service providers

  • Customer support and communication providers

  • Fraud prevention and security services

  • Legal, regulatory, or governmental authorities when required by law

These parties may only receive information necessary to provide their services or fulfill legal obligations.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, improve performance, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally permitted

  • Request information about how your personal data is used

  • Withdraw consent where processing is based on consent

  • Object to certain types of processing

  • Request restriction of processing where applicable

To exercise a privacy-related right, please contact us using the details below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

11. International Data Transfers

Because we may work with service providers located in different countries, your information may be processed or stored outside the country where you live.

Where required, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Any updated version will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

CEEVEE
Phone: +971 56 380 559
Email: ceeveeinfo@gmail.com
Address: Warehouse, DIP 1, Dubai, United Arab Emirates

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.